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Certificate III in Hospitality SIT30707

hospitalityWorkplace Based Training

This qualification provides the skills and knowledge for an individual to be competent in skilled operations with the need to apply discretion and judgement. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. Individuals may have some responsibility for others and provide technical advice and support to a team.

Units

Students must complete a minimum of 16 units to achieve this qualification consisting of 8 core units and 8 elective units. This Program has been packaged to meet industry skill sets and the Victorian purchasing guide requirements. For this qualification, electives may be selected to meet either a specialist or multi-skilled job outcome.

  • SITHIND001A - Develop and update hospitality industry knowledge (Core)
  • SITXCCS002A - Provide quality customer service (Core)
  • SITXCOM001A - Work with colleagues and customers (Core)
  • SITXCOM002A - Work in a socially diverse environment (Core)
  • SITXHRM001A - Coach others in job skills (Core)
  • SITXOHS001A - Follow health, safety and security procedures (Core)
  • SITXOHS002A - Follow workplace hygiene procedures (Core)
  • SITHIND003A - Provide and coordinate hospitality service (Core)
  • SITHFAB003A - Serve food and beverage to customers (Elective)
  • SITHFAB004A - Provide food and beverage service (Elective)
  • SITHFAB005A - Provide table service of alcoholic beverages (Elective)
  • SITHFAB009A - Provide responsible service of alcohol (Elective)
  • SITHFAB011A - Develop and update food and beverage knowledge (Elective)
  • SITHFAB012A - Prepare and serve espresso coffee (Elective)
  • SITXCOM003A - Deal with conflict situations (Elective)
  • SITXCOM004A - Communicate on the telephone (Elective)
  • SITXFIN001A - Process financial transactions (Elective)
  • SITXFSA001A - Implement food safety procedures (Elective)

Entrance Requirements

  • Students must be currently working at an organisation approved by ASCET TAFE.
  • All students must undertake and be competent in a Language, Literacy and Numeracy (LLN) assessment.

Job Roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Bar attendant
  • Barista
  • Waiter
  • Wine Waiter
  • Front desk receptionist
  • Housekeeper

Duration

The program is delivered over a maximum period of 24 months (full-time), or 48 months (part-time). ASCET TAFE recommends an average time of 12 months for the training of this qualification. ASCET TAFE will maintain an average of 50 nominal hours of training commenced each month.

The training timetable outlines this for the instructor, trainee and workplace.

You may be able to reduce the duration of the course by applying for Recognition of Prior Learning or Credit Transfer:. The recognition and assessment of skills acquired through life experience, work experience or non-accredited/accredited training programs may be requested through the Recognition of Prior Learning process. AQF Qualifications and Statements of Attainment issued by other Registered Training Organisations will be recognised.

Delivery

The training program is delivered via work place based learning. Students are guided through the program with the assistance of an instructor from ASCET TAFE and the workplace supervisor.

ASCET TAFE will make monthly face-to-face contact with the trainee and the workplace supervisor. It is a requirement of the program that all Trainees are to be withdrawn from routine work duties for a minimum of 3 hours per week averaged over four week cycle, for the purpose of structured training.

This course is also available as a Traineeship. Eligibility requirements apply.

Assessment

Assessment is used to provide students with feedback on their progress and to measure their skills and knowledge against the training qualification requirements and those of the industry. The assessment process may include written and practical presentations, observation, and may require some time away from the workplace to complete assignments and self-directed exercises.

Outcome / Future Pathways

Upon satisfactory completion of the program, students will receive SIT30707 Certificate III in Hospitality, Nationally Recognised.

Participants who successfully complete this qualification have the option of a future pathway into SIT40307 Certificate IV in Hospitality, SIT40407 Certificate IV in Hospitality (Commercial Cookery) or changing to a different area of study.

Employability Skills

Undertaking this course will provide students with the ability to not only gain employment but to advance professionally within their current environment. A summary of the employability skills developed through this qualification can be downloaded from http://employabilityskills.training.com.au

ASCET TAFE is an equal opportunity company and encourages people with disabilities to apply for skills-based training programs.

Student Fees

Detailed information on a student’s individual fees is available by contacting ASCET TAFE. Fees apply to all courses. Victorian and Commonwealth Government Funding, fee concessions or exemptions may apply subject to eligibility criteria. ASCET TAFE charges fees in accordance with the Ministerial Directions about Fees under the authority of the Education and Training Reform Act 2006. These directions may be viewed on our website www.ascet.edu.au

State Government funding may apply to this course.

For more information on Course Schedules and/or Student Fees, Contact Ascet Tafe on 1300 655 544 or click on the Apply Now icon below.


Enrolment

Our enrolment process assists prospective students in making an informed choice about commencing this course. The Student Information Guide must be read before completing an Application to Enrol form. Training will commence only once a signed enrolment form and payment has been received by ASCET TAFE.

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