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hospitalityDiploma of Hospitality SIT50307

WORKPLACE BASED TRAINING


This qualification provides the skills and knowledge for an individual to be competent as a manager in any hospitality functional area. This individual would possess a sound theoretical knowledge base and be able to use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of their team.

Units

Students must complete a minimum of 39 units to achieve this qualification consisting of 23 core units and 16 elective units. This Program has been packaged to meet industry skill sets and the Victorian purchasing guide requirements.

  • SITXCCS002A - Provide quality customer service (Core)
  • SITXCCS003A - Manage quality customer service (Core)
  • SITXCOM001A - Work with colleagues and customers (Core)
  • SITXCOM002A - Work in a socially diverse environment (Core)
  • SITXCOM003A - Deal with conflict situations (Core)
  • SITXFIN003A - Interpret financial information (Core)
  • SITXFIN004A - Manage finances within a budget (Core)
  • SITXFIN005A - Prepare and monitor budgets (Core)
  • SITXGLC001A - Develop and update legal knowledge required for business compliance (Core)
  • SITXHRM001A - Coach others in job skills (Core)
  • SITXHRM003A - Roster staff (Core)
  • SITXHRM005A - Lead and manage people (Core)
  • SITXHRM007A - Manage workplace diversity (Core)
  • SITXINV001A - Receive and store stock (Core)
  • SITXINV002A - Control and order stock (Core)
  • SITXMGT001A - Monitor work operations (Core)
  • SITXMGT002A - Develop and implement operational plans (Core)
  • SITXMGT006A - Establish and conduct business relationships (Core)
  • SITXOHS001A - Follow health, safety and security procedures (Core)
  • SITXOHS002A - Follow workplace hygiene procedures (Core)
  • SITXOHS004A - Implement and monitor workplace health, safety and security practices (Core)
  • SITXOHS005A - Establish and maintain an OHS system (Core)
  • SITHIND003A - Provide and coordinate hospitality service (Core)
  • HLTFA301B - Apply first aid (Elective)
  • SITHFAB009A - Provide responsible service of alcohol (Elective)
  • SITHIND001A - Develop and update hospitality industry knowledge (Elective)
  • SITXCOM004A - Communicate on the telephone (Elective)
  • SITXFIN007A - Manage physical assets (Elective)
  • SITXFIN008A - Manage financial operations (Elective)
  • SITXFSA001A - Implement food safety procedures (Elective)
  • SITXFSA002A - Develop and implement a food safety program (Elective)
  • SITXHRM002A - Recruit, select and induct staff (Elective)
  • SITXHRM006A - Monitor staff performance (Elective)
  • SITXHRM008A - Manage workplace relations (Elective)
  • SITXMGT004A - Develop and implement a business plan (Elective)
  • SITXMGT005A - Manage business risk (Elective)
  • SITXMPR005A - Develop and manage marketing strategies (Elective)
  • SITXMPR004A - Coordinate marketing activities (Elective)
  • BSBCUS401A - Coordinate implementation of customer service strategies (Elective)

Entrance Requirements

• Students must be currently working at an organisation approved by ASCET TAFE.
• All students must undertake and be competent in a Language, Literacy and Numeracy (LLN) assessment.

Job Roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
• Restaurant Manager      • Kitchen Manager      • Front Office Manager      • Unit Manager (Catering)

Duration

The program is delivered over a maximum period of 48 months (full-time), or 72 months (part-time). ASCET TAFE recommends an average time of 22 months for the training of this qualification. ASCET TAFE will maintain an average of 50 nominal hours of training commenced each month.

The training timetable outlines this for the instructor, trainee and workplace.

You may be able to reduce the duration of the course by applying for Recognition of Prior Learning or Credit Transfer. The recognition and assessment of skills acquired through life experience, work experience or non-accredited/accredited training programs may be requested through the Recognition of Prior Learning process. AQF Qualifications and Statements of Attainment issued by other Registered Training Organisations will be recognised.

Delivery

The training program is delivered via work place based learning. Students are guided through the program with the assistance of an instructor from ASCET TAFE and the workplace supervisor. ASCET TAFE will make monthly face-to-face contact with the trainee and the workplace supervisor. It is a requirement of the program that all Trainees are to be withdrawn from routine work duties for a minimum of three hours per week averaged over a four week cycle, for the purpose of structured training.

Assessment

Assessment is used to provide students with feedback on their progress and to measure their skills and knowledge against the training qualification requirements and those of the industry. The assessment process may include written and practical presentations, observation, and may require some time away from the workplace to complete a assignments and self-directed exercises.

Outcome / Future Pathways

Upon satisfactory completion of the program, students will receive SIT50307 Diploma of Hospitality Nationally Recognised.

Employability Skills

Undertaking this course will provide students with the ability to not only gain employment but to advance professionally within their current environment. A summary of the employability skills developed through this qualification can be downloaded from http://employabilityskills.training.com.au

ASCET TAFE is an equal opportunity company and encourages people with disabilities to apply for skills-based training programs.

Student Fees

Detailed information on a student’s individual fees is available by contacting ASCET TAFE. Fees apply to all courses. Victorian and Commonwealth Government Funding, fee concessions or exemptions may apply subject to eligibility criteria. ASCET TAFE charges fees in accordance with the Ministerial Directions about Fees under the authority of the Education and Training Reform Act 2006. These directions may be viewed on our website www.ascet.edu.au

State Government funding may apply to this course.

For more information on Course Schedules and/or Student Fees, Contact Ascet Tafe on 1300 655 544 or click on the Apply Now icon below.

Enrolment

Our enrolment process assists prospective students in making an informed choice about commencing this course. The Student Information Handbook must be read before completing an Application for Enrolment form. Training will commence only once a signed enrolment form and payment has been received by ASCET TAFE.

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