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Certificate II in Retail SIR20207

retailWorkplace Based Training

This qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic retail operational knowledge and limited practical skills in a defined context. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets. Individuals may work with some autonomy or in a team but usually under close supervision.

Units

Students must complete a minimum of 14 units to achieve this qualification consisting of 9 core units, 3 units from Group A or B units - and 2 elective units. This Program has been packaged to meet industry skill sets and the Victorian purchasing guide requirements.

  • SIRXOHS001A - Apply safe working practices (Core)
  • SIRXIND001A - Work effectively in a retail enviroment (Core)
  • SIRXCLM001A - Organise and maintain work areas (Core)
  • SIRCOM001A - Communicate in the workplace (Core)
  • SIRXCCS001A - Apply point-of-sale handling procedures (Core)
  • SIRXCT001A - Operate retail technology (Core)
  • SIRXCCS002A - Interact with customers (Core)
  • BSBCMM301A - Process customer complaints (Elective)
  • SIRXSLS001A - Sell products and services (Elective)
  • SIRXSLS002A - Advise on products and services (Group A/B)
  • SIRXMER001A - Merchandise products (Group A/B)
  • SIRXMER005A - Create a display (Group A/B)
  • SIRXINV001A - Perform stock control procedures (Core)
  • SIRXRSK001A- Minimise theft (Core)

Entrance Requirements

  • Students must be currently working in an organisation approved by Ascet Tech.
  • All students must undertake and be competent in a Language, Literacy and Numeracy (LLN) assessment.

Job Roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Sales assistant
  • Customer service representative
  • Crew member
  • Check out operator

Duration

The program is delivered over a maximum period of 12 months (full-time), or 24 months (part-time). Ascet Tech recommends an average time of 8 months for the training of this qualification. Ascet Tech will maintain an average of 50 nominal hours of training commenced each month.

The training timetable outlines this for the instructor, trainee and workplace.

You may be able to reduce the duration of the course by applying for Recognition of Prior Learning or Credit Transfer. The recognition and assessment of skills acquired through life experience, work experience or non-accredited/accredited training programs may be requested through the Recognition of Prior Learning process. AQF Qualifications and Statements of Attainment issued by other Registered Training Organisations will be recognised.

Delivery

The training program is delivered via work place based learning. Students are guided through the program with the assistance of an instructor from Ascet Tech and the workplace supervisor.

Ascet Tech will make monthly face-to-face contact with the trainee and the workplace supervisor. It is a requirement of the program that all Trainees are to be withdrawn from routine work duties for a minimum of 1.5 hours per week averaged over week cycle, for the purpose of structured training.

This course is also available as a Traineeship. Eligibility requirements apply.

Assessment

Assessment is used to provide students with feedback on their progress and to measure their skills and knowledge against the training qualification requirements and those of the industry. Students will be required to complete a range of assessment activities including a portfolio of workbooks, activities, documents and assignments, observations in the workplace and oral questioning.

Outcome / Future Pathways

Upon satisfactory completion of the program, students will receive SIR20207 Certificate II in Retail, Nationally Recognised.

Participants who successfully complete this qualification have the option of a future pathway into SIR30207 Certificate III in Retail or changing to a different area of study.

Employability Skills

Undertaking this course will provide students with the ability to not only gain employment but to advance professionally within their current environment. A summary of the employability skills developed through this qualification can be downloaded from http://employability skills.training.com.au

Ascet Tech is an equal opportunity company and encourages people with disabilities to apply for skills-based training programs.

Student Fees

Detailed information on a student’s individual fees is available by contacting Ascet Tech. Fees apply to all courses. Victorian and Commonwealth Government Funding, fee concessions or exemptions may apply subject to eligibility criteria. Ascet Tech charges fees in accordance with the Ministerial Directions about Fees under the authority of the Education and Training Reform Act 2006. These directions may be viewed on our website www.ascet.edu.au

State Government funding may apply to this course.

For more information on Course Schedules and/or Student Fees, Contact Ascet Tech on 1300 655 544 or click on the Apply Now icon below.


Enrolment

Our enrolment process assists prospective students in making an informed choice about commencing this course. The Student Information Handbook must be read before completing an Application for Enrolment form. Training will commence only once a signed enrolment form and payment has been received by Ascet Tech.

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